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Consumer Contracts (Information, Cancellation and Additional Charges) Regulations

Read on if you'd like to know...

  • If you can return goods to us under the Distance Selling Regulations
  • How to return goods to us

In Brief ...

  • If you have changed your mind about your purchase and you are a consumer customer (not applicable to business customers), then in some circumstances, you may cancel your contract under the Distance Selling Regulations.
  • Full details of your right to return goods under the Distance Selling Regulations can be found in our Consumer Terms & Conditions
  • Our handy online returns tool will help you to quickly and efficiencly arrange your return.

Links of interest:

Our Returns Policy
Arranging your Return Online
Return of Faulty Goods: Packaging Guidelines


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